Refund Policy — AlphaPulse
Last updated: October 23, 2026
This policy covers AlphaPulse Pro ($3.99/month) and Nova All-Access ($10.99/month) subscriptions.
The free trial comes first
Every paid plan starts with a 3-day free trial. Cancel during the trial and you are never charged, and there is nothing to refund.
Cancel anytime
For web subscriptions, cancel from the link in your Paddle receipt email, or email us and we will cancel it for you. For subscriptions bought in the Android app, cancel in Google Play. Cancelling stops the next renewal, and you keep Pro until the end of the period you have already paid for. Cancelling on its own does not refund the current period.
Refund requests — web subscriptions (Paddle)
Email paulgeller39@gmail.com from the email address you used at checkout and tell us the charge date. We review every request case-by-case, and refunds are always honored wherever consumer law requires them — for example duplicate charges, charges made in error, or the paid service being materially unavailable. Approved refunds are returned through Paddle to your original payment method, typically within 5–10 business days depending on your bank.
Refund requests — Android app (Google Play)
Subscriptions purchased inside the Android app are billed by Google Play and follow Google Play's own refund policy; refund requests for those go through Google Play.
Contact
Refund questions: paulgeller39@gmail.com. See also our Terms of Service.